Privacy Policy

CAELIS is a product of Almena. This policy explains how we handle personal data collected through the CAELIS website and product.

Contact information you provide, such as name, work email and company.

Operational information you share with us, such as the assets, systems or workflows you would like to connect to CAELIS forecasts.

Technical data such as IP address, device and browser information, and usage events needed to operate and secure the service.

To respond to your enquiry, prepare a forecasting demonstration and support you.

To improve forecast accuracy, performance and reliability.

To communicate service updates and, where permitted, relevant product information.

We process personal data on the basis of contract performance, our legitimate interest in operating and improving CAELIS, your consent where required, and compliance with legal obligations.

We do not sell personal data. We share it only with processors that host, secure and support the service, and with authorities where legally required.

We store data within the European Union where feasible and retain it only as long as needed for the purposes described here or as required by law.

You may request access, correction, deletion, restriction, portability or object to processing. Contact us to exercise these rights.

We apply technical and organisational measures appropriate to the sensitivity of the data, including access control, encryption in transit and logging.

We may update this policy. Material changes will be announced on this page with a new effective date.

Necessary browser storage supports core functions and remembers your privacy choice. Analytics and marketing technologies, including HubSpot tracking if activated, remain disabled until you consent to the relevant category.

You can reject optional cookies as easily as accepting them, and change or withdraw consent at any time through Cookie settings in the footer. See our Cookie Policy for more detail.

Questions about privacy can be sent through the Almena contact form at https://almena.energy/book-demo.